Why Choose Managed Network Services Group?
There are lots of companies that offer managed network services. Here’s what makes us different.
Many businesses have transitioned from dedicated, on-site equipment to cloud solutions for their many benefits. Gone are the days of one-for-one replacement of old servers. With cloud servers, you have access to resources that scale on demand as your business grows.
We deliver IT services the same way. We call ourselves the Human Cloud because our business model offers the same benefits:
We scale with you, providing the right number of technicians for the job. We’re there when you need us, and we’re not increasing your overhead when you don’t.
Our per-person pricing easily adapts as your business adjusts to market conditions. We call this our living contract.
Our team is always available, giving you peace of mind, whether we’re handling a large project or enhancing your team as necessary.
We Scale with You
Our service as the human cloud isn’t just up in the air—it’s written down on paper too. Our living contracts are designed to meet your company’s needs. You won’t get locked into a relationship that doesn’t fit. Enjoy a flexible contract that can change each month as your business grows or consolidates. Our customer experience is like having an on-demand IT department. We’re there when you need us, and we’re not in your way when you don’t.
Consistent Customer Experience
Our human service is consistently exceptional because we’re process-based. Everything we do has a process that’s been refined and proven. We continually apply a variance of Lean Six Sigma to improve team performance. This ensures we’re always using the best practices. And that means your customer experience is always what you expect, no matter who in our company you’re working with.
For example, we use a closed-loop ticketing system to track issues. When you put a ticket in, we’ll update you on every action we take. By checking your ticket portal, you’ll always know the status of your problem and be part of the process. This takes out the stress and mystery about what’s happening. No need to wonder about progress. Our processes are efficient and transparent.
Top-Notch Service Without the Expense
We take a “business first” approach to technology, providing the support to help your business thrive. Our team has both the expertise and the enterprise tools to serve your company with world-class results. We treat each client with the same protocol established for banks and high-security institutions. Leverage our know-how and $1M worth of software licenses—and your small to mid-size business will benefit just like the big ones.
Amazon Web Services
Amazon is the leader in Cloud computing, but for most businesses their pricing is confusing, their migration path is challenging, and their support is limited. We help you migrate effectively and painlessly. Take advantage of the Cloud to expand your business.
Secure your network.
Our security stack offers the best, up-to-date security products, and we help you implement them with 24/7/365 local, US-based support. Find out how to keep your company safe from constant threats.
HP Partner One
HP is an industry leader for IT equipment and is committed to supporting businesses just like we are. Our partnership provides exceptional service to businesses that want quality products and customized support.
Businesses run on Microsoft.
Not everyone can just call up Microsoft and get the help they need. We are Microsoft Gold Partners- we have direct access to high level engineers. Take advantage of our partnership to get the best software, learning tools, and support.
VMware is the leader in virtualization and private cloud management. Discover new solutions with our deep experience. Access them through our partnership with VMware.
Contact us to learn more.